Trust the government to give a job like this to BT, and give them a blank cheque to do what they want with it.
In our company, if we produced a website like Business Link – and all of us worked full time on the project, even hiring some extra staff to work on research, and content provision, not only would we make a much more attractive and easy to use site than the current Business Link website, but it would cost a fraction of the price. Literally. Like less than 0.1%.
The Government should give their contracts to small businesses and get real value for money.