Someone just randomly emailed us yesterday asking for help as they had a problem with their website – we design and develop websites, we also update or improve existing websites but I have never had someone ask for tech support by email before.
He had a problem with his osCommerce website, and I quickly figured out what was wrong and emailed back the solution.
Last night he mailed me back with
Thank you for your response.
Well done – you have fixed the problem. You are a hero!
Many thanks.
What do we owe you?
How odd!