Tech support

Someone just randomly emailed us yesterday asking for help as they had a problem with their website – we design and develop websites, we also update or improve existing websites but I have never had someone ask for tech support by email before.

He had a problem with his osCommerce website, and I quickly figured out what was wrong and emailed back the solution.

Last night he mailed me back with 

Thank you for your response.

Well done – you have fixed the problem. You are a hero!

Many thanks.

What do we owe you?

How odd!

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