[Starbucks CIO] also said that iDevices from Apple are used more in its stores than any others. How important is that? Well, Gillett wanted to use Flash on the social network, but there wasn’t any way he could because of Steve Jobs’ refusal to support Flash.

So, Starbucks built its system using HTML5.

Starbucks CIO shows why next version of Windows is “risky business” for Microsoft (and why iOS is the best thing to ever happen to the Open Web).

Another gem from this interview: “He said that laptop usage is flat, or even slightly declining, and that mobile usage [including tablets like iPad] is on fire and growing a great percentage every month.

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